Refund and Cancellation Policy

Policy version: 2026-07-v1 · Effective date: 2026-07-18

This Policy applies to SlipCleaner Daily, Weekly and Monthly digital access/coin purchases when live checkout is enabled. If checkout is disabled, SlipCleaner must not present a working payment action or send payment confirmations. Owner/legal review is required before publication.

Configured operator: SlipCleaner

Purchase information and cancellation

Before authorization, checkout must show the plan, price, currency, coin grant, validity/expiry, dashboard scope, renewal status and material payment-provider terms. You may stop using SlipCleaner at any time. If recurring billing is later offered, cancelling stops future renewal but normally does not reverse a period or digital service already delivered, subject to mandatory rights.

When a refund may be considered

Subject to mandatory rights, a refund may be considered for a verified duplicate charge, a completed payment that did not activate purchased entitlement and could not be corrected, a verified unauthorized transaction through the proper payment/security process, cancellation by SlipCleaner before material delivery without equivalent remedy, or where applicable law requires it.

Normally non-refundable circumstances

Subject to non-excludable rights, refunds are not normally granted because a sports outcome differed from an estimate, a user changed their mind after consuming coins or receiving requested access, coins expired under displayed terms, the user did not use the service during the validity period, an account was restricted for fraud/abuse/material breach, or a bookmaker changed odds, markets, settlement or availability. Outcome dissatisfaction is not a product-failure refund basis.

Coins, reversal and audit

Coins are service units, not cash. Approved refunds or payment reversals may revoke unused coins and end related access. Consumed history remains auditable and will not be rewritten to create a false ledger. If a reversal affects referral qualification, unused referral rewards may be revoked under the recorded referral rules.

How to request help

Contact billing@slipcleaner.com from the account email and include the SlipCleaner payment/reference number, transaction date, amount and a short explanation. Do not send card numbers, bank login details, one-time passwords or other payment credentials. A support acknowledgement is not refund approval. Processing time depends on investigation and the payment provider; SlipCleaner will not claim control over external posting time, exchange rates or third-party fees.

Billing: billing@slipcleaner.com · Support: support@slipcleaner.com