HELP & SUPPORT

How can we help?

Quick answers first, with a properly structured contact form when you need a human reply.

My slip did not match

Check the event names and send a parser report from the saved analysis.

I cannot open a sport

Review your access and whether a current stored preview qualifies.

Where are predictions?

Check the difference between stored fixtures and approved publications.

Responsible use

Understand the service limits and keep decisions controlled.

CONTACT

Send a support request

Describe the problem in plain language. A new conversation receives one acknowledgement and a SlipCleaner reference.

Use an address where support can reply. Do not include passwords or payment credentials.
Describe what happened in plain language. Do not paste secrets, passwords or card details.
Replies are sent to the contact email above.